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Effective Date: August 20, 2026
Thank you for using AI Prank Caller. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app on iOS and Android platforms.
1. Information We Collect
- Account Information: We collect information used to create and manage your account, such as your display name, email address, phone number, profile information, and internal user identifier, depending on how you register.
- User-Provided Information: When you contact support or submit feedback, we may collect your email address and any other information you provide.
- Direct Messages: If you use account-based direct messaging, we store message text, sender and recipient account identifiers, conversation membership, timestamps, and read status so the feature and conversation history work.
- Safety Information: If you block an account or report a message or conversation, we store the accounts involved, the reported content, your selected reason and optional details, report status, and related timestamps.
- Call Metadata: We collect metadata related to consent-based AI voice sessions (e.g., call duration, general region, time of call) to improve app functionality and reliability.
- Device Information: We may collect limited device information such as operating system, device type, and crash logs for troubleshooting purposes.
- Optional Voice Recording: We do not store session audio unless you explicitly choose the in-app option to save session audio and confirm that recording is lawful for the recipient's location.
2. How We Use Your Information
- To provide, maintain, and improve app performance and user experience.
- To respond to your inquiries and provide customer support.
- To deliver direct messages, maintain conversation history, enforce blocks, investigate reports, protect users, prevent abuse, and enforce our Terms and Community Standards.
- To analyze anonymized data for the purpose of improving app features and detecting issues.
- To ensure compliance with applicable legal requirements and platform policies.
3. Platform-Specific Permissions
- iOS: The app may request access to microphone, contacts, photos, notifications, or internet features only when needed for account, profile, support, or voice-session functionality. All permissions will be requested through standard iOS prompts.
- Android: The app may request permissions such as microphone access, contacts, notifications, and internet access. These permissions are used for consent-based voice-session functionality and will be explained clearly during installation or app use.
4. Data Sharing
- We do NOT sell or rent your personal information.
- Direct messages are available to the accounts participating in the conversation. Authorized moderators may access reported messages, reported conversations, and limited surrounding context when needed to investigate safety, abuse, policy, or legal concerns.
- We may use service providers to host, secure, analyze, and operate the Service. They may process information only for those services and under appropriate contractual safeguards.
- We may share anonymized, aggregated data with analytics and performance monitoring services such as Google Firebase or Apple Analytics.
- We may disclose information when required by law, to respond to valid legal process, to protect users or others, or to enforce our legal rights.
5. Data Retention
- We retain direct messages and conversation metadata while needed to provide conversation history and operate the Service. Blocking another account does not delete earlier messages.
- Reports, moderation records, and related message context may be retained for a reasonable period after resolution or account disablement when needed for safety, fraud prevention, dispute handling, legal compliance, or enforcement.
- Retention periods depend on the type of information and why it is needed. We delete or de-identify information when it is no longer reasonably needed, subject to legal obligations and limited backup retention.
6. Security
- We implement industry-standard security measures, including encryption and secure communication protocols. However, no method of electronic transmission is 100% secure.
7. Children’s Privacy
- AI Prank Caller is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Your Rights
- Depending on your region, you may have rights to access, correct, delete, or restrict the use of your personal data. Contact us at the email below for such requests.
- You may block another account in the app to stop new direct messages in both directions, or report a message or conversation for moderator review.
- Deleting your account through Profile > Delete Account permanently deletes the account and eligible associated personal data. If you cannot access the app, request deletion through the account-deletion section of our Support page or email support@aiprankcaller.com. We may retain limited information when required or permitted for safety, legal compliance, fraud prevention, dispute handling, or the rights of other users.
9. Changes to This Policy
- We may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the app or by updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@aiprankcaller.com
By using AI Prank Caller on iOS or Android, you agree to the terms outlined in this Privacy Policy.
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